David Ettershank is a founding partner and principal of Outcomes Plus with extensive experience in health and community services, industrial relations and human resource management.

David built a 20-year career in industrial relations and was heavily involved in the development of vocational education and training in the health and community services sectors.

David was a director and executive member of Community Service and Health Training Australia from 1992 to 2002. In this context, David held a leadership role in the development of a number of key industry classifications, including Patient Services Attendants, Personal Care Workers and extended scope of practice for Division 2 nurses.

David established the consulting firm Industry Training and Employment Services (ITES) in 1997, which became Outcomes Plus in 2002.

Since forming Outcomes Plus, David has actively shaped the business as a key Board / Management advisor. He works closely with aged care providers in the development of their business plans, usually for growth or turnaround strategies. This role has given him a keen insight into some of the issues that confront industry operators, particularly new entrants who face a myriad of legislative and funding hurdles.

David loves a difficult problem and has assisted many aged care operators to successfully expand their operations or resolve complex issues. He understands that not-for-profit organisations operate very differently to private operators and he provides them with the tools and the confidence to reach their goals.