Home Care in a Box released

12 Sep. 2017

Outcomes Plus is pleased to announce the release of our latest product, Home Care in a Box (“HCIB”).

We are currently assisting several new approved providers set up their home care business following their successful application to the Commonwealth Department of Health.

The HCIB package includes not only policies and procedures, but also a comprehensive set of other documents that will be needed from the first day of operation. Many people tend to underestimate the level of documentation that is required for this type of business, but it should come as little surprise given the accreditation requirements of the Aged Care Act.

The full set of HCIB documents comes in 5 distinct folders, each covering separate areas such as: –

Policies & procedures, management & administration and financial records

Quality, Workplace Health & Safety and Education

Client Care

Resource folder

Sample client file and prospective client information pack


The documents are available in electronic format so that they can be tailored and customised with the provider’s name and logo.

The great thing about HCIB is that it comes with 12 hours (or more) of support from our consultant Michelle who has considerable experience in setting up and operating aged care businesses around Australia.

If you would like to know more, gives us a no obligation call. We are more than happy to sit down with you and go through the HCIB package. You can decide whether it’s what you want – there’s no high pressure sales here, just good coffee and friendly people.


Ken Ridgwell and David Ettershank are founding Principals of aged care consulting firm Outcomes Plus.  To view their full credentials click here.

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