• Review of residential aged care business including operational review and implementation of recommendations

• Review of operations and developing recommendations for performance enhancement and long term structural changes

• Review of operations including staffing rosters, wages audit and award interpretation
• Staff reorganisation and recruitment for disability units
• Board reporting
• Multiple ACAR submissions

• Preparing an information memorandum and website to attract expressions of interest from not-for-profit organisations to lease an accommodation facility
• Coordination of all advertising, publicity, lease documentation and building surveyor reports for the EOI process
• Administration of the EOI process including registering applicants, responding to queries, supervising inspections, assessing applications, shortlisting and interviews

• Demographic and demand analysis for prospective new and expanded aged care facilities
• Financial modelling

• Assistance with the development of an aged care strategy including operational review of existing residential care business
• ACAR tender

• Operational reviews and performance enhancement including development of recommendations for staffing rosters and operating procedures
• Review of redevelopment options and recommendations for long term viability
• Negotiations with Local & State Governments
• Preparation of Human Resource policies and procedures
• Prepare generic design brief

• Review of residential aged care operations
• Development of a business improvement plan and subsequent Board/management workshop

• Review of staffing rosters

• Assistance with strategic plans, growth strategies and redevelopment options
• Operational reviews and performance enhancement including development of recommendations for staffing rosters, operating procedures, food /cleaning laundry and ACFI claiming
• Assistance with accreditation and quality reviews
• Development of benchmarks and KPIs
• Identification of development opportunities
• Preparation of business case for new projects including masterplanning, staff modelling, demographic analysis, competition and risk analysis
• Financial modelling and scenario analysis
• Development of long term finance and property plans
• Commissioning of new residential aged care facilities
• Assistance with design of new residential facilities or new businesses
• Performance of due diligence for major acquisitions
• Board presentations on strategic and key sector issues
• Preparation of expression of interest applications including negotiations with vendors, Government, Health Networks and other parties for the acquisition or development of businesses
• Development of community engagement strategies for new projects
• Development of home care strategies
• Conducting community presentations, development of presentation materials, dealing with resident queries, negotiation of design element changes.
• Post occupancy reviews
• Preparation of design brief, selection and co-ordination of key contractors for major projects
• Multiple Local Government, State Government and Commonwealth Government tenders for residential and community services (e.g. CHSP, Veterans Home & Nursing Care, TCP and ACAR).
• Managing and disposing of non-core assets
• Locum replacement of key executive staff
• Preparation of applications for Better Practice Awards